The option to cancel a shipping order is available at any time, at no cost and with no cancellation fee, as long as the order has not yet been assigned (dispatched) to a Carrier (transporter). Our services are considered rendered when a Carrier (transporter) is assigned to an order. Refunds will be processed within 48 business hours of the cancellation request. Cancellation of an order must be submitted in writing via email sent to ADMIN@JFKCARGOLOGISTICS.COM. JFK Cargo Logistics LLC. does not accept or honor cancellations made via phone call. Once a Carrier (transporter) has been assigned (dispatched) to a shipping order, JFK Cargo Logistics LLC. notifies Customer via email (to the email address provided at service booking). If Customer decides to cancel the shipping order after a Carrier (transporter) has been assigned (dispatched), $150 cancellation fee will be applied, as our services have been rendered. This fee does not include any cancellation fees imposed by an oceanic transporter. Any remaining balance will be refunded in full.